So yesterday, I headed after work to my insurance approved eye examiner.
Or so I thought.
I had even gone online before I went to make sure everything was kosher. I had provided them with my insurance info BEFORE my appointment.
When I get there--well--it was a clusterfuck of idiots. (Sorry--there is no nice way to say it!)
First, the girl tries to tell me that I only have a discount plan. (No. I have a discount plan AND full coverage for an eye exam. It's part of my insurance coverage.) She tries to argue with me, so I pull out my phone to call the insurance company...who agrees with me. And offers to call the girl and explain to her what paperwork needs to be done, etc.
In the mean time, I give another girl my glasses to adjust. I don't wear them very often, but because my last pair (hence, the visit to the eye place) of contacts have been bugging me, and because I expected to have someone poking about in my eyes, I just wore my glasses on Monday. They are kind of big on my face (not the lens part..but the sides..it was weird), and she tells me "Oh--that's an easy fix!"
Twenty five minutes later (and the insurance company calling multiple times...and them NEVER answering the damn phone~) the girl sheepishly (I'm guessing here..as I am totally blind without glasses or contacts) puts two pairs of glasses on the table.
One of them, would be mine.
And they would be snapped right in half.
What. The. Freak!
The second pair is a very, very ugly super square framed Vogue monstrosity with clear sides. Nothing I would EVER pick out for myself.
And they now hold my lenses.
What. The. Freak.
She tells me they managed to get my lenses into the new frames since she broke my original pair of tortoiseshell (classic shape, classic style--which is WHY I BOUGHT THEM)...and they won't charge me for these new frames.
You are damn right you not charging me for those ugly ass glasses.
And I didn't even get my exam.
Nope. Sure didn't.
The breaking of my glasses was the straw that broke this camel's back. I told them I would contact my insurance company and re-schedule my exam..but that I was not going to pay 150.00 for something that is free to me because I already pay for it by having health insurance.
And no, actually. I'm not going back there. Ever.
So I guess the hunt is one for a new insurance approved place to go to ASAP.
Or I'll get one of those creepy eye cruds and will be blind forever!
No comments:
Post a Comment